Mike Pratt on BuddyPress – Social Networking in a Box

At a recent Dallas Fort Worth WordPress meetup, Mike Pratt gave a presentation on how he’s using WordPress and BuddyPress to build his very own social network: … there are a ton of excellent needs and reasons to use BuddyPress to take your site and turn it into the community it is begging to become. [...]

PixoPoint: WordPress.com For a Full Site

Really interesting case study posted by Ryan Hellyer of PixoPoint on how his firm, using CSS and a couple of upgrades, built a full site on WordPress.com for the Red Devils of the New Zealand Ice Hockey League: Ryan described the initial scope: Their original site consisted of hard coded .html files as a simple [...]

How-to: Nginx as a front-end proxy cache for WordPress

From Harvard Law’s Dan Collis-Puro, a how-to on optimizing your WordPress MU install, using Nginx as a front-end proxy cache for WordPress: We put an nginx caching proxy server in front of our wordpress mu install and sped it up dramatically – in some cases a thousandfold. I’ve packaged up a plugin, along with installation [...]

Relaunch of WordPress.com VIP Site and new VIP Support Options

16 Feb 10
Raanan Bar-Cohen

As many of you know, the VIP program that we run provides two services. The first is exclusive bullet-proof hosting on our WordPress.com grid for high-profile and high-traffic sites. And the second is a program open to all where we provide developer-to-developer support on scaling and development projects for self-hosted WordPress sites.

Here’s a short video explaining the program:

WordPress.com VIP Hosting and Support

WordPress.com VIP Hosting and Support

This movie requires Adobe Flash for playback.

We previously had separate sites for these two services, and recently decided to simplify the sites, and combine them into one, vip.wordpress.com .

For WordPress VIP Support, we also introduced new levels of support based on the feedback we’ve received this past year, including a top tier with a much requested on-site visit option.

What’s Next:
We have some exciting plans for the VIP program in 2010. First up, we will introduce a dedicated VIP Hosting portal for WordPress.com VIPs in the coming weeks, with documentation of all the special functions, lots of theme and system info, and best practice coding guidelines for WordPress.com. A bit further out we plan to streamline the support and ticketing system to provide a more complete 360 view of activity across multiple sites.

For VIP Support, expect new features and improvements to the private forum which will make finding answers more efficient and provide our team clearer information that will make the interactions better. And starting this year, we now include support for BuddyPress as part of VIP Support, and we are already seeing that become a bigger part of many of the larger WordPress powered sites.

[ For more information, please visit vip.wordpress.com ]

Tags: , | Follow any comments here with the RSS feed for this post.

3 Responses to “Relaunch of WordPress.com VIP Site and new VIP Support Options”

  1. Yash February 16th, 2010 at 11:21 am Reply

    Is there any condition for VIP hosting..??

  2. Pingback: TECH-THINKING.be | WEB and GRAPHIC agency

Leave a Reply